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Writer's pictureCheryl Tracz

Trust but Verify: The Importance of Vendor Audits in Contingent Workforce Programs

 

Tracz Consulting: Your Trusted Partner for Independent Third-Party Audits and Consulting


In contingent workforce management, the phrase "trust but verify" holds significant weight. President Ronald Reagan popularized this old Russian proverb during negotiations with Soviet President Gorbachev, underscoring the importance of verifying trust through systematic checks and audits. For those managing contingent workforce programs, this means ensuring that your staffing partners and vendors comply with all requirements to protect your business.


 Why Vendor Audits Matter


Vendor audits are crucial for maintaining the health of your contingent workforce program. They ensure that your suppliers, including staffing vendors, adhere to compliance standards, contractual obligations, and best practices. Without regular audits, you may face risks such as misclassification of workers, non-compliance with legal requirements, and inconsistencies in pay rates.


Tracz Consulting specializes in providing independent third-party audits for contingent workforce programs and consulting services to help organizations establish their own audit structures. By positioning ourselves as your trusted subject matter experts, we help you maintain the integrity and efficiency of your staffing operations.



 Key Areas of Focus in Vendor Audits


 1. Candidate Compliance Completion


Candidate compliance is crucial to ensure that all necessary documentation and certifications are in place. This includes verifying I-9 and E-Verify documents to ensure workers are eligible to work for your clients. Regular audits help identify and rectify issues such as:


Incorrect or missing documents

Unsigned documents

Personal information uploaded incorrectly


At Tracz Consulting, we recommend a two-part audit process: First, run reports to track incomplete or expiring compliance items. Second, conduct a detailed review of submitted compliance to ensure all standards are met.


 2. Contract Management


Effective contract management involves the maintenance of important documents such as Master Service Agreements, Certificates of Insurance, and Diversity Status Tracking. It is crucial to ensure that these documents are up to date to avoid any legal or compliance risks. Tracz Consulting can assist in maintaining an organized and current record of all vendor contracts, ensuring compliance at all times. Additionally, most VMS systems often have the capability to track these items for you.


 3. Pay Rate Comparisons


It's crucial to maintain consistent pay rates to uphold fair and transparent business practices. This includes comparing the pay rates outlined in contracts with the actual payments made to workers. Conducting regular audits can help uncover any discrepancies and ensure that your vendors stick to the agreed-upon rates.


 4. Compliance for SOW Workers and Independent Contractors


"Managing Statement of Work (SOW) workers and independent contractors involves conducting specific compliance checks. Audits are essential to ensure that these workers are classified correctly, that their contracts are updated, and that they meet all legal requirements. This includes:


1. Verifying W-4 or 1099 forms to ensure proper worker classification.

2. Checking that background checks, including SSN, criminal records, sanctions, education, and work history, are up-to-date.

3. Ensuring completion of all client-specific onboarding forms, such as Non-Disclosure Agreements, policy forms, IT policy acknowledgments, and code of conduct documents."



 Tracz Consulting's Services


 Independent Third-Party Audits


Tracz Consulting offers independent third-party audits to provide an impartial evaluation of your staffing partners and vendors. Our thorough audits encompass all crucial areas, ensuring compliance and efficiency of your contingent workforce program.


 Consulting Services for Internal Audits


"If you want to handle your audits in-house, Tracz Consulting can assist you in establishing a strong audit framework. We offer expert advice on designing audit schedules, creating checklists, and training your team to perform thorough and efficient audits. Our consulting services guarantee that your internal audit procedures are well-structured and thorough."

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 The Audit Process: Trust but Verify


 Determine Frequency and Audit Period


Decide how often audits will be conducted—yearly or biannually—and define the period covered by each audit. This ensures that all relevant data is reviewed comprehensively.


 Communicate with Vendors


Inform your suppliers about upcoming audits, including staffing partners, SOW workers, and independent contractors. Provide details on what will be audited, how long it will take, and the deadline for providing necessary information. Clear communication sets the stage for a smooth audit process.



 Conducting the Audit


Review systems and files using secure file transfers or video calls. Keep detailed records of audit findings in a tracker or spreadsheet for each supplier. This documentation helps identify trends and areas for improvement.


 Auditing for Compliance Excellence


It's important to conduct regular audits to maintain the integrity of your contingent workforce program. When you partner with Tracz Consulting, you'll have access to expert insights and meticulous audit processes to ensure that your vendors, SOW workers, and independent contractors remain compliant, and your business stays protected.


Remember, while trust is crucial in any business relationship, verification through systematic audits provides assurance to maintain compliance and operational excellence. "Trust but verify" is a principle that has stood the test of time, and one that Tracz Consulting is proud to uphold in our vendor auditing services.


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